Fastmail

FIRST-HAND READS

What people reported, in their own words. Every line links to where it was said.

• “banks used for a business account, or accounts at b2b companies don't treat fastmail.com as a large email provider, and otherwise try to associate me with other fastmail customers as though we are colleagues at Fastmail”

  NEGATIVE · Hacker News · 2026-07-10

• “Fastmail will let you alias [email protected] to your inbox”

  POSITIVE · features · Hacker News · 2026-07-10

• “Fastmail does not log the IP of the sender when you use its SMTP servers”

  POSITIVE · performance · Hacker News · 2026-07-02

• “generally had a better experience with it than any other client I've tried. Search in particular is far better on the Fastmail app.”

  MIXED · ease of use · Hacker News · 2026-06-18

• “the Fastmail CEO responded with such obnoxious belligerence that I swore off doing business with Bron or his company ever again”

  NEGATIVE · support · Hacker News · 2026-06-14

• “Fastmail doesn't seem to do much about it. It's absolutely the worst part of using Fastmail, that they don't clean up in their own house.”

  NEGATIVE · support · Hacker News · 2026-06-12

• “I have been extremely happy with the service. Fairly priced, very fast even with a huge inbox, and they don't add unnecessary features or bloat. I thought I would use my OS's mail apps but the fastmail app and website are so good I just use that.”

  POSITIVE · features · Hacker News · 2026-06-12

• “I've been a happy Fastmail customer for years, and one of the best things about Fastmail has been how they just incrementally make things slightly better, as if they somehow haven't learnt how to enshittify”

  POSITIVE · features · Hacker News · 2026-06-12

• “I'm a happy customer of Fastmail and I've been paying them for years. I don't care if they ever release a new feature and I'd never switch away from them to a competitor that's less stable but does more. They release improvements slowly but they are very stable.”

  POSITIVE · reliability · Hacker News · 2026-06-11

• “The site is way faster and more cohesively designed. Fastmail supports jmap, and way more imap extensions (including push support on Apple mail). They have helpful humans handling support requests.”

  MIXED · performance · Hacker News · 2026-06-10

• “Fastmail is indeed great. It's been a pleasure to use. You can add multiple domains to your account without making it a feel like an enterprise. All the features relating to the aliases is available on the ios app. One doesn't need to jump between the web and the app to do basic things.”

  POSITIVE · features · Hacker News · 2026-06-03

• “I have not regretted paying for email; specifically, Fastmail.”

  POSITIVE · support · Hacker News · 2026-06-03

• “since I already have them in Fastmail, I just don't have an incentive to switch.”

  POSITIVE · features · Hacker News · 2026-06-03

• “after contacting support, I was able to re-claim the email address from my trial account and use it as an email alias of my main Fastmail account”

  POSITIVE · support · Hacker News · 2026-06-03

• “I went with Fastmail just because it's not hosted in the US (they're in Australia)”

  POSITIVE · Hacker News · 2026-06-03

• “Fastmail handles the same things with aplomb and has much better screen real estate usage”

  MIXED · ease of use · Hacker News · 2026-06-03

• “changing account emails to my fastmail one after a few months”

  MIXED · Hacker News · 2026-06-03

• “3-4 spam emails land in my inbox every day on Fastmail. It's horrendous.”

  NEGATIVE · performance · Hacker News · 2026-06-03

• “I've been using fastmail on iOS for years and have never experienced this issue. Clicking from a notification opens up the email.”

  POSITIVE · reliability · Hacker News · 2026-06-03

• “I've been a happy Fastmail user for like 7 years after moving away from gmail (or Google Business or whatever they used to call it) and it's been AWESOME.”

  POSITIVE · Hacker News · 2026-06-03

• “fastmail initially loading seems to hold up for a while for me for some reason”

  NEGATIVE · performance · Hacker News · 2026-06-03

• “One of the handy things that Fastmail (among other providers) lets you do is set up a wildcard email address”

  POSITIVE · features · Hacker News · 2026-06-03

• “Archiving works fine, marking as spam actually moves and 'activates' Fastmail's training. There's email masks, aliases, the UI is always fast and responsive in the web view when I go there.”

  POSITIVE · features · Hacker News · 2026-06-03

• “everything you do in Fastmail is instant. They live up to the name!”

  POSITIVE · performance · Hacker News · 2026-06-02

• “Fastmail is the "Ferrari of e-mail" services. It does everything well, or extremely well, especially if you have more advanced setups like wildcard domains”

  POSITIVE · features · Hacker News · 2026-06-02