FreshBooks

FIRST-HAND READS

What people reported, in their own words. Every line links to where it was said.

• “I got sick of paying FreshBooks monthly for basic income/expense tracking for Schedule C reporting”

  NEGATIVE · price · Hacker News · 2026-03-18

• “is the only way to keep track of money in to give Freshbooks $500 a year? :(”

  NEGATIVE · price · youtube · 2026-02-08

• “FreshBooks is decent too, though I found it a little clunky when it gets busy”

  LUKEWARM · ease of use · Reddit · 2025-05-16

• “I tried all the platforms Quickbooks, Wave, FreshBooks and many more. Zoho ended up doing what I needed without extras or inflating monthly fee.”

  NEGATIVE · features · Reddit · 2025-04-29

• “I can recommend Freshbooks. It's nice for simple invoicing. Used it for my business for years.”

  POSITIVE · features · Reddit · 2025-04-25

• “the FreshBooks support had me to add manual transactions for the startup expenses”

  MIXED · support · Reddit · 2025-04-24

• “I would steer clear of Freshbooks. I'm transitioning some clients off of it because it is a bit of a disaster.”

  NEGATIVE · Reddit · 2025-04-21

• “I do have FreshBooks that's $10/month so I guess I got that. I could just as easily do it on paper.”

  LUKEWARM · price · Reddit · 2025-04-12

• “I do FreshBooks every day, all day! My firm is completely niched in that software.”

  POSITIVE · Reddit · 2025-03-25

• “Freshbooks uncomplicates the whole process with just one spot to enter invoices and one place to list expenses, which auto imported from their banks and cards”

  MIXED · ease of use · Reddit · 2025-03-21

• “Freshbooks is great for both. I do not have any employees and my expenses are limited to client-related travel. Quickbooks was overkill for my limited needs. Freshbooks also has really excellent customer service. You can speak with an actual human who will walk you through trouble-shooting.”

  POSITIVE · features · Reddit · 2025-03-11

• “It is a chronic problem with Freshbooks. Freshbooks cannot connect to bank accounts consistently. I have not been able to connect to my account for over 2-3 months, and they KEEP CHARGING ME for the FULL SERVICE. I keep getting the runaround, never a straight answer.”

  NEGATIVE · reliability · Reddit · 2025-03-10

• “they all suck in reality. You mixing CRM/ERP companies like Freshbooks, Odoo which accounting modules so crippled all my clients kept QB”

  NEGATIVE · features · Reddit · 2025-03-08

• “I can't have enough of FreshBooks or QuickBooks; they make sure my financial chaos feels a bit more like organized chaos”

  POSITIVE · features · Reddit · 2025-03-06

• “use Freshbooks instead of Quickbooks as Quickbooks ignored freelance and small business for the longest time”

  POSITIVE · Reddit · 2025-03-03

• “A system like Freshbooks works really well. Every morning you can run a report to see your billable based revenue based on day or month. It helps to see how much money you are making.”

  POSITIVE · features · Reddit · 2025-02-27

• “I tried Freshbooks and Wave before trying Zoho's Books and I definitely like Zoho's solution better”

  NEGATIVE · Reddit · 2025-02-27

• “ready to fire Freshbooks over Stripe's horrible customer service”

  NEGATIVE · support · Reddit · 2025-02-21

• “Tried Square and FreshBooks, but Next Insurance saved my shop”

  NEGATIVE · Reddit · 2025-02-21

• “moved to FreshBooks, and eventually Moxie because it does literally everything I need to run my business”

  NEGATIVE · features · Reddit · 2025-02-21

• “QBO and FreshBooks do not let me breakdown an invoice with separate GL codes”

  NEGATIVE · features · Reddit · 2025-02-20

• “Freshbooks is now ghosting me, too. I also noticed that Freshbooks' customer services seem to have dried up as far as human interaction goes......no answer on their helpline or sometimes they answer and sometimes they don't.”

  NEGATIVE · support · Reddit · 2025-02-17

• “Freshbooks also has a nice simple proposal template for quick tasks that I use quite a lot”

  POSITIVE · features · Reddit · 2025-02-14

• “the price is tied to the amount of clients you have. I bill per job, yet only a few times a month. With Freshbooks, my list of past clients caused me to jump to a much higher price tier. No good.”

  NEGATIVE · price · Reddit · 2025-02-11

• “Freshbooks is awful. I've used them for about 6 months now and it has been an absolute nightmare.”

  NEGATIVE · Reddit · 2025-02-03