Olark

Live chat software for websites to engage and support customers in real-time.

Sales

Pricing

Paid

Learning curve

Easy

Time to value

Immediate

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BEST FORSmall TeamGrowing Business

WORKS FOR

Live chat for a hosting company startup, Live chat platform for customer support

KEY INSIGHT

It is a live chat tool for real-time, human-to-human support, not for automated or unstaffed conversations.

DOESN'T WORK FOR

Unstaffed/automated chat solutions

BUSINESSES LIKE YOURS

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Community Reviews (2)

Reviews from Reddit, Product Hunt, Hacker News & Unbought members

MIXED

We (Olark) have definitely seen this in our customer base and try really hard to walk people back from this perspective, but even then we are going to see more and more unstaffed chat solutions.

Hacker News • HackerNews • Use case: Live chat platform for customer support

WORKED

Live chat software was instrumental in helping me compete when launching my first hosting company, and a must have for startups, glad we are still hitting that niche well.

Hacker News • HackerNews • Use case: Live chat for a hosting company startup

Olark

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Community Reviews (2)

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