Smith.ai

Virtual receptionist and answering service: AI plus live agents answer calls and chats 24/7, book appointments and qualify leads.

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What people reported, in their own words. Every line links to where it was said.

“I LOVE smith.ai. I don't use any of the "ai" stuff. Just humans. It's the best thing I've ever done in my practice. They're great.”
POSITIVE · Reddit · 2026-07-10
“I use and like Smith.ai. They provide the advantage of having a live person answer the phone.”
POSITIVE · features · Reddit · 2026-04-30
“I tried smith.ai and had a lot of issues because they didn't understand legal intake. Hard pass imo.”
NEGATIVE · performance · Reddit · 2026-04-08
“With Smith I'd wait 3-4 days sometimes and then they'd still get it wrong”
NEGATIVE · support · Reddit · 2025-12-18
“the best thing I ever did in my practice was to hire smith.ai”
POSITIVE · Reddit · 2025-12-16
“I fucking love smith.ai. ALL calls to the firm go through to them. If it's a current client they'll buzz me and ask me if I want it or not. They get rid of telemarketers. They do intake. Fucking love them.”
POSITIVE · features · Reddit · 2025-07-13
“You would need four people overseas to do what companies like smith.ai does.”
POSITIVE · Reddit · 2025-07-12
“more bang for buck lighting cash on fire than using smith.ai”
NEGATIVE · price · Reddit · 2025-07-12