TaxJar
TaxJar automates the entire sales tax compliance workflow for ecommerce and SaaS businesses — real-time calculations at checkout, economic nexus tracking across all states, and AutoFile for hands-free return submission. Integrates with Shopify, Amazon, BigCommerce, Stripe, WooCommerce, and 100+ platforms. Starter plan for basic needs; Professional plan for multi-channel sellers needing AutoFile. Acquired by Stripe in 2021 but continues to operate as a standalone product.
Ecommerce businesses selling across multiple US states who need automated nexus tracking and hands-free filing. Strong fit for Shopify, Amazon, and WooCommerce sellers.
TaxJar's AutoFile feature eliminates the manual step of submitting returns state by state — once enabled, it files and remits automatically before each deadline, which is the #1 time sink for multi-state sellers.
Businesses needing international VAT/GST support — TaxJar is US-focused. Also lacks phone support on lower tiers.
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FIRST-HAND READS
What people reported, in their own words. Every line links to where it was said.
“my Taxjar experience has been good, they make it as easy as it can be and once you get over the initial setup and state registration hump it's pretty automated and smooth sailing”
POSITIVE · ease of use · Reddit · 2025-03-12
“I worked at TaxJar for a long time and I also, unfortunately, cant recommend it too much any more. They've essentially laid off the entire team so you can't get too much support anymore.”
NEGATIVE · support · Reddit · 2025-02-28
“it has been an absolute nightmare with firs being with Taxjar”
NEGATIVE · Reddit · 2025-02-27
“I used TaxJar at first but realized it's only good for Stripe Checkout and not payments”
NEGATIVE · features · Reddit · 2025-02-14
“I simply use Gusto and TaxJar as tools to take out the grunt work on my side.”
POSITIVE · features · Reddit · 2025-02-03
“If Avalara is anything like TaxJar (which is what I use), they should have a report listing by state showing the amount of sales to that state with tax collected”
POSITIVE · features · Reddit · 2025-01-21
“I remember using taxjar to try to file in 15+ states and how bad that was”
NEGATIVE · ease of use · Reddit · 2025-01-17
“if it wasn't for using TaxJar to help calculate things, it would slow the shipping and billing process way down and be a huge hassle on our end”
POSITIVE · ease of use · Reddit · 2024-12-06
“TaxJar works great and calculates our taxes for sales where we have Nexus (which is just one state) and it calculates all locality tax rates just fine”
POSITIVE · performance · Reddit · 2024-11-23
“Upgrading the TaxJar plan doesn't even enable city collection. It just gives me access to the API, which I then need to edit. 🙄”
NEGATIVE · features · Reddit · 2024-11-21
“I had an issue with TaxJar because I don't have automatic capture, orders that were not fully completed were not being imported or paid even though tax was collected so it was perpetually behind almost $30,000 per year in taxes.”
NEGATIVE · reliability · Reddit · 2024-09-26
“TaxJar is definitely not as robust and we are currently switching again to Vertex. TaxJar can handle BASIC sales tax. They don't do anything with excise fees, use tax, local jurisdictions (CO for example), or retail delivery fees.”
NEGATIVE · features · Reddit · 2024-08-06
“I can't get the whole TaxJar integration thing to work and they said that I have to pay for a Professional Subscription (which is $99/mth)”
NEGATIVE · integration · Reddit · 2024-07-07
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