Zoho CRM
SMBs and mid-market teams that want Salesforce-level features — AI scoring, workflow automation, omnichannel tracking — without Salesforce pricing
Zoho CRM is the best value in the market — you get enterprise features at a fraction of Salesforce cost. The tradeoff is a steeper learning curve and a UI that feels less polished
Teams that need the simplest possible setup — Zoho CRM has a lot of features and can feel overwhelming compared to Pipedrive or Close
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Community Reviews (6)
Reviews from Reddit, Product Hunt, Hacker News & Unbought members
Freshdesk is built exactly like any Zoho product... feature wise it ticks a heap of boxes and it's low cost. But to live with it has many limitations.
Hacker News • HackerNews • Use case: product comparison (implied CRM/help desk)
I use these: contracts signatures, docs, e-mail, social, email campaigns, transactional email, website, crm, invoicing, books, appointments, webinars, meetings, project management, helpdesk, ecommerce.
Hacker News • HackerNews • Use case: A comprehensive suite for contracts, docs, email, CRM, invoicing, accounting, appointments, webinars, project management, helpdesk, and ecommerce.
We ran ~15k invoices through it last year!
Hacker News • HackerNews • Use case: Part of an automated invoicing system integrated via Google Apps Script
CRM (not salesforce level, but more than I need for small business, and it is customizable and you can code to it).
Hacker News • HackerNews • Use case: Customer relationship management for a small business
If I take say Zoho CRM, one we've looked at. The plan we need is $55 AUD per seat per month... I can get $6,600 per year for CRM operations approved no problem. But, If I say $600 per user per year management freak out.
Hacker News • HackerNews • Use case: Evaluated for CRM needs, focusing on pricing and approval process.
In the last 30 days I've added integrations for Zapier and Jobber (after adding Pipedrive, Zoho, and Follow Up Boss last month).
Hacker News • HackerNews • Use case: Integration for sending personalized postcards to contacts/leads.
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