Write the agency's AI usage policy
The day the first staff member pastes a client email into a chatbot, or before.
ai policy · data handling · data privacy · compliance · agency owner · staff
Pair it with "Audit how your agency handles client data". This one sets the rule; that one checks whether staff follow it.
How to use this prompt
- Pick your AI model. Choose the tab for Claude, ChatGPT, Gemini or Copilot. Each variant is tuned for that model.
- Copy the full prompt. Click Copy Full Prompt to copy the text to your clipboard.
- Paste into your AI tool. Open your chosen model and paste the prompt into a new chat.
- Replace the [placeholders]. Swap any bracketed fields for your company name, audience, product or tone.
- Run and refine. Review the output. If anything is off, ask the AI to tighten tone, length or format.
Prompt Variants by Model
Act as the owner of an independent agency writing a one-page AI usage policy for staff. Write the policy, not an essay about AI.
Agency: [NAME] · staff count: [NUMBER] · lines: [PERSONAL / COMMERCIAL / BENEFITS]
Tools staff use or want to use: [LIST, WITH PAID OR FREE TIER]
What we already have: [PRIVACY NOTICE / CARRIER DATA AGREEMENTS / E&O CARRIER GUIDANCE / STATE RULES I KNOW OF / "NOTHING"]
What worries me most: [NAME IT]
Produce, in order:
0. ASSUMPTIONS. Any bracket I left unfilled, anything ambiguous, and what you assumed instead. Write "none" if there were none
1. Allowed uses, as a list a CSR can act on
2. Never paste: the categories of client and carrier information that never go into an AI tool, with one example each
3. Approved tools and tiers, and the rule for adding one
4. Review before it leaves the building: which AI-assisted outputs a human checks, and what "checked" means
5. Disclosure: when we tell a client or carrier that AI was used, in one sentence each
6. What happens on a mistake: the report-it rule, no blame, the steps
7. WHAT I SHOULD CONFIRM FIRST. Every legal, regulatory, or carrier-contract claim you assumed, listed for my attorney or E&O carrier
Rules:
- Anything you inferred rather than were told goes in "WHAT I SHOULD CONFIRM FIRST" instead, never in both places
- One page. If a section cannot be short, it is two policies
- No vendor recommendations, no statistics, no state law citations; where a law may apply, name the topic and send it to section 7
- Hard limit: 500 words for the whole response. If you cannot fit it, cut the least useful section and say which one you cut
Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response, every section filled in, nothing deferred to a follow-up. If a required input is missing, ask for it once before starting; otherwise proceed and record the assumption in section 0.Notes: R42 build; insurance set. Tuned to vendor prompting guidance.
Frequently Asked Questions
What does the Write the agency's AI usage policy prompt do?
The day the first staff member pastes a client email into a chatbot, or before.
Which AI models is this prompt written for?
Claude, ChatGPT, Gemini and Copilot. Each one gets its own version up top, written the way that vendor says to prompt its own model. Pick the tab that matches yours.
Do I need a paid AI account to use this prompt?
No. This prompt is written to run on the free tier of Claude, ChatGPT, Gemini and Copilot. Paid tiers simply give you longer context windows and faster responses.
Can I customize this prompt for my business?
Yes. Any text inside square brackets is a placeholder you replace with your own business details, such as company name, audience, product or tone. You can also ask the AI to adjust format, length or style after the first output.
When was this prompt last checked?
The date is on each version up top. We check every prompt in full every month, and when a major new model lands we rewrite the prompt for it. One glance tells you how current it is before you paste.
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