Ask for a Google review at the right moment
Right after a claim closed well, a save, or a thank-you from the client.
reviews · reputation · google · text · csr · producer
Ask the same day the good thing happened. The link goes in the message; the ask goes in the first sentence.
How to use this prompt
- Pick your AI model. Choose the tab for Claude, ChatGPT, Gemini or Copilot. Each variant is tuned for that model.
- Copy the full prompt. Click Copy Full Prompt to copy the text to your clipboard.
- Paste into your AI tool. Open your chosen model and paste the prompt into a new chat.
- Replace the [placeholders]. Swap any bracketed fields for your company name, audience, product or tone.
- Run and refine. Review the output. If anything is off, ask the AI to tighten tone, length or format.
Prompt Variants by Model
Act as a CSR or producer at an independent agency asking a client for a review. Write the ask.
Client: [FIRST NAME] · [PERSONAL OR COMMERCIAL]
What just happened: [THE SERVICE WE JUST FINISHED FOR THEM, IN ONE LINE]
Who helped them: [ME / A COLLEAGUE'S NAME]
Channel: [TEXT / EMAIL / SAID IN PERSON, THEN TEXTED]
Review link: [URL]
Produce, in order:
0. ASSUMPTIONS. Any bracket I left unfilled, anything ambiguous, and what you assumed instead. Write "none" if there were none
1. The ask, under 60 words for text or under 90 for email, mentioning the specific moment and the person who helped
2. The one-line reply if they say yes, and the one-line reply if they say they are not the reviewing type
3. The follow-up, once, five days later, under 30 words. Then never again
4. WHAT I SHOULD CONFIRM FIRST. Anything you inferred about the moment or the client
Rules:
- Anything you inferred rather than were told goes in "WHAT I SHOULD CONFIRM FIRST" instead, never in both places
- Never offer anything in exchange for the review. Never suggest what to write or what rating to give
- Write the ask so it can go to every client who reaches this service point, whatever we expect them to say: no satisfaction question first, and nothing that steers an unhappy client away from the link. End section 4 with one line reminding me of that. Google's review policy prohibits selectively soliciting positive reviews, and FTC guidance says not to ask only the customers expected to be positive
- Never mention their claim, coverage, or premium in a way they would not want public
- Hard limit: 220 words for the whole response. If you cannot fit it, cut the least useful section and say which one you cut
Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response, every section filled in, nothing deferred to a follow-up. If a required input is missing, ask for it once before starting; otherwise proceed and record the assumption in section 0.Notes: R42 build; insurance set. Tuned to vendor prompting guidance.
Frequently Asked Questions
What does the Ask for a Google review at the right moment prompt do?
Right after a claim closed well, a save, or a thank-you from the client.
Which AI models is this prompt written for?
Claude, ChatGPT, Gemini and Copilot. Each one gets its own version up top, written the way that vendor says to prompt its own model. Pick the tab that matches yours.
Do I need a paid AI account to use this prompt?
No. This prompt is written to run on the free tier of Claude, ChatGPT, Gemini and Copilot. Paid tiers simply give you longer context windows and faster responses.
Can I customize this prompt for my business?
Yes. Any text inside square brackets is a placeholder you replace with your own business details, such as company name, audience, product or tone. You can also ask the AI to adjust format, length or style after the first output.
When was this prompt last checked?
The date is on each version up top. We check every prompt in full every month, and when a major new model lands we rewrite the prompt for it. One glance tells you how current it is before you paste.
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