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Find the gaps against what they actually do

Before a commercial renewal review, or on a new account you just took over.

IntermediateSTEP BY STEPRisk-reduction

coverage gap · commercial lines · account review · exposures · errors and omissions

Pro tip

If every gap happens to be a line you sell, feed it a fuller operations description and run it again.

How to use this prompt

  1. Pick your AI model. Choose the tab for Claude, ChatGPT, Gemini or Copilot. Each variant is tuned for that model.
  2. Copy the full prompt. Click Copy Full Prompt to copy the text to your clipboard.
  3. Paste into your AI tool. Open your chosen model and paste the prompt into a new chat.
  4. Replace the [placeholders]. Swap any bracketed fields for your company name, audience, product or tone.
  5. Run and refine. Review the output. If anything is off, ask the AI to tighten tone, length or format.

Prompt Variants by Model

Claude Sonnet 5
Act as a commercial lines producer reviewing a program against a real operation. Find what this program does not cover, against what this business actually does.

The business: [WHAT THEY DO, IN DETAIL. OPERATIONS, LOCATIONS, EQUIPMENT, PEOPLE]
Current program: [PASTE OR DESCRIBE: LINES, LIMITS, DEDUCTIBLES, CARRIERS, KEY EXCLUSIONS]
What changed this year: [IF ANYTHING]
Their claims history: [SUMMARY, OR "CLEAN", OR "UNKNOWN"]

Produce, in order:
0. ASSUMPTIONS. Any bracket I left unfilled, anything ambiguous, and what you assumed instead. Write "none" if there were none
1. Each gap, tied to a specific thing this business does. Never to its industry in general
2. For each gap, the loss that would expose it, described in one sentence
3. Ranked by what would actually hurt them, not by what is easy to sell
4. What is over-covered, if anything, so the review is not a shopping list
5. The three I would fix first, and roughly what that means for the program
6. WHAT I COULD NOT TELL FROM WHAT YOU GAVE ME. Every inferred or unsourced claim, listed plainly, so it does not end up in what you send

Rules:
- Anything you inferred rather than were told goes in "WHAT I COULD NOT TELL FROM WHAT YOU GAVE ME" instead, never in both places
- Every gap names something from the operations description. A gap you cannot tie to their operation goes in the verify section
- Include at least one thing they are over-covered on, or say plainly that there is none
- Never state a premium figure
- Hard limit: 700 words for the whole response. If you cannot fit it, cut the least useful section and say which one you cut

Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response, every section filled in, nothing deferred to a follow-up. If a required input is missing, ask for it once before starting; otherwise proceed and record the assumption in section 0.

Notes: R42 build; insurance set. Tuned to vendor prompting guidance.

Frequently Asked Questions

What does the Find the gaps against what they actually do prompt do?

Before a commercial renewal review, or on a new account you just took over.

Which AI models is this prompt written for?

Claude, ChatGPT, Gemini and Copilot. Each one gets its own version up top, written the way that vendor says to prompt its own model. Pick the tab that matches yours.

Do I need a paid AI account to use this prompt?

No. This prompt is written to run on the free tier of Claude, ChatGPT, Gemini and Copilot. Paid tiers simply give you longer context windows and faster responses.

Can I customize this prompt for my business?

Yes. Any text inside square brackets is a placeholder you replace with your own business details, such as company name, audience, product or tone. You can also ask the AI to adjust format, length or style after the first output.

When was this prompt last checked?

The date is on each version up top. We check every prompt in full every month, and when a major new model lands we rewrite the prompt for it. One glance tells you how current it is before you paste.

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