Freshsales
Freshsales is an AI-powered CRM from Freshworks designed for SMB sales teams. Freddy AI provides lead scoring, deal insights, and next-best-action recommendations. Features include visual pipeline management, built-in phone and email, workflow automations, territory management, and sales forecasting. Part of the Freshworks ecosystem with native integration to Freshdesk, Freshmarketer, and Freshservice.
SMB sales teams that want an affordable all-in-one sales CRM with built-in calling, email, and AI lead scoring without paying Salesforce prices
Freshsales gives you enterprise CRM features — built-in phone, AI scoring, visual pipeline — at SMB pricing. The free plan is genuinely useful, not a teaser
Teams heavily invested in Google Workspace — Freshsales integrates better with general tools than deep Google-native workflows
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Community Reviews (2)
Reviews from Reddit, Product Hunt, Hacker News & Unbought members
we just bought Freshsales... fresh sales was a compromise.
Hacker News • HackerNews • Use case: CRM (as a compromise purchase)
For anything larger than a small fast casual you quickly run into greater integration needs with things like KDS (of which a few do use tablets, Toast, Fresh, etc, and even then I think ipads are preferred.
Hacker News • HackerNews • Use case: Integrated restaurant management system including KDS (Kitchen Display System)
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