Mailchimp
Small businesses sending newsletters and promotional campaigns. Easy to get a first email out quickly.
Still the most recognized email tool, but many SMBs outgrow it or move on after Intuit's pricing changes.
Growing lists — pricing scales steeply. Acquired by Intuit in 2021; community reviews have soured since.
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FIRST-HAND READS
What people reported, in their own words. Every line links to where it was said.
“mailchimp just bumped me to $150/mo for like 12k contacts, half of which haven't opened an email in months. but they still count them.”
NEGATIVE · price · Hacker News · 2026-03-24
“the emails are never going to get delivered. I have to get MailChimp or Mailgun to rotate the IPs”
NEGATIVE · reliability · Hacker News · 2026-03-04
“Mailchimp is cheaper, so I'm sure that's a plus in their corner”
LUKEWARM · price · Reddit · 2025-05-18
“Mailchimp is straightforwardly easier to use, and fewer moving parts means fewer things to break”
MIXED · ease of use · Reddit · 2025-05-17
“Domain + AWS Hosting + Google Maps API + Mailchimp for notification won't cost me more than 10k/year even if hundreds of people are using it”
POSITIVE · price · Reddit · 2025-05-17
“I used Mailchimp for managing email campaigns because it was simple and effective”
POSITIVE · ease of use · Reddit · 2025-05-14
“I'm not sure if this is a Brizy problem or a Mailchimp problem.”
NEGATIVE · ease of use · Reddit · 2025-05-14
“Blaze AI, Google Calendar, Mailchimp, and Hootsuite are all really great tools that I work with”
POSITIVE · features · Reddit · 2025-05-14
“it's just a mailchimp integration so it's strange that it does not work”
NEGATIVE · integration · Reddit · 2025-05-13
“Mailchimp is not taking responsibility for what is clearly broken code on their part, trying to put it on me by saying that one of my buttons had multiple links in it”
NEGATIVE · support · Reddit · 2025-05-13
“Mailchimp is not taking responsibility for what is clearly broken code on their part, trying to put it on me”
NEGATIVE · support · Reddit · 2025-05-13
“Mailchimp needs to update their support resources and documentation.”
NEGATIVE · documentation · Reddit · 2025-05-10
“so incredibly frustrating because I have to download every single thing I create and then separately upload it into MailChimp”
NEGATIVE · integration · Reddit · 2025-05-10
“plataformas como Trello y Mailchimp han sido clave para organizar mi tiempo y comunicarme efectivamente con clientes”
POSITIVE · Reddit · 2025-05-09
“Our latest mailchimp newsletters have not been bouncing, at least.”
MIXED · performance · Reddit · 2025-05-08
“no one gives a shit at Mailchimp. We wait since 2 weeks for an answer. Not a single mail has been sent. We sent several Mails to compliance direct, no answer at all except the standard response.”
NEGATIVE · support · Reddit · 2025-05-06
“tried tools like MailChimp and Hootsuite; let's just say they didn't help streamline anything.”
NEGATIVE · performance · Reddit · 2025-04-26
“using platforms like Mailchimp for managing and growing my list helpful”
POSITIVE · features · Reddit · 2025-04-13
“I've tested SendGrid, Mailchimp, and ActiveCampaign -decent for newsletters, but for cold outreach and high-volume sending”
NEGATIVE · performance · Reddit · 2025-04-07
“I've tried Mailchimp and ActiveCampaign, but Pulse for Reddit stood out, reducing spam significantly for improved engagement.”
NEGATIVE · performance · Reddit · 2025-04-04
“why does Mailchimp keep these?!) Isn't this illegal, in many countries?”
NEGATIVE · Hacker News · 2025-03-25
“I've tried Mailchimp and Constant Contact, but ConvertKit has been my go-to”
NEGATIVE · Reddit · 2025-03-20
“I've tried Mailchimp and ActiveCampaign but Pulse for Reddit nails email strategy for Reddit-loving businesses.”
NEGATIVE · features · Reddit · 2025-03-18
“I tried tools like Mailchimp for setting up the basics but found ConvertKit better for segmenting and reaching different audiences engagingly”
NEGATIVE · features · Reddit · 2025-03-13
“When I tried using Mailchimp and ConvertKit to run my email course strategy, I kept hitting hurdles”
NEGATIVE · performance · Reddit · 2025-02-19
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