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FAILED
43/100
UNBOUGHT SCORE
CONFIDENCE 72.7%
Red Flags
N

NetSuite

Cloud-based enterprise resource planning and business management software suite.
FAILEDFinance
Pricing
Enterprise
Learning curve
Steep
Time to value
Weeks
Visit WebsiteSave to Stack
BEST FORGrowing Business
COMMUNITY SENTIMENT
PositiveNegative
WORKS FOR

Cloud-based enterprise resource planning (ERP), End-to-end business management suite

KEY INSIGHT

It is a complex, legacy ERP platform that requires significant manual work and lacks mobile functionality.

DOESN'T WORK FOR

Accounting on mobile, Manual data entry for invoice processing

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FIRST-HAND READS

What people reported, in their own words. Every line links to where it was said.

  • “frustrated by how slow, clunky, and expensive NetSuite became as we grew — and how hard it was to adapt the system to our workflows without a full-time consultant”

    NEGATIVE · ease of use · Hacker News · 2025-07-13

  • “juggling both Salesforce and NetSuite. Moherman nailed it with the sync issues and managing the customer experience”

    NEGATIVE · integration · Reddit · 2025-05-17

  • “it really stretches what NetSuite can handle without a lot of manual work”

    NEGATIVE · features · Reddit · 2025-04-28

  • “we pay too much for Netsuite and Avalara so we don't want any additional SAAS expenses”

    NEGATIVE · price · Reddit · 2025-04-27

  • “the integration with NetSuite and even that was the easiest integration with NS we have performed thus far”

    POSITIVE · integration · Reddit · 2025-02-14

  • “Passing the value works for the Item price but not the field for shipping tax apparently. So I'm having to do some weird logic to get the totals matching between Shopify and NetSuite.”

    NEGATIVE · integration · Reddit · 2025-01-23

  • “NetSuite is a great program! It can be set up to do a great number of things, and can create value in a wide variety of situations. It's very, very powerful”

    MIXED · features · Reddit · 2024-12-05

  • “NetSuite overall I think is an overrated platform which would be better if it was customizable like Salesforce. Instead it highly relies on a JavaScript skill set to turn it into what we wanted. It's just too complicated of a platform for a SMB”

    NEGATIVE · ease of use · Reddit · 2024-11-28

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