Price Increase Notice & Rollout Plan

Act as a customer communications lead for a small business. Plan a price increase for existing customers and write the notice.

Business [WHAT WE SELL] · customers affected [ALL / WHICH PLANS OR PRODUCTS] · current price [AMOUNT, PER PLAN IF SEVERAL] · new price [AMOUNT, PER PLAN IF SEVERAL] · effective date [DATE] · date the notice goes out [DATE]
Real reason for the increase [COSTS, IMPROVEMENTS, FIRST INCREASE SINCE WHEN] · what stays the same [LIST] · contract or notice terms I must honor [TERMS, or NONE] · what I can offer [LOCK-IN PERIOD, ANNUAL PLAN, LOYALTY RATE, or NOTHING]
Main channel [EMAIL / LETTER / TEXT / IN-APP MESSAGE] · second channel [CHANNEL, or NONE] · who answers replies [NAME, EMAIL OR PHONE] · tone [DESCRIBE]

Deliver:
1. Rollout plan: who is told and in what order, how many days' notice they get, and what to have ready before the notice goes out
2. The notice, written for the main channel, with a subject line if it is an email: the new price and the effective date in the first two sentences (several prices go in a short list straight after), the reason in one or two sentences, what stays the same, what I am offering if anything, and who to contact with questions
3. A shorter version for the second channel (with no second channel, write "no second channel")
4. My replies, each under 80 words, to the three responses to expect: "why", "I can't afford it" and "I'm leaving"
5. What to track for 30 days after the notice, compared with the 30 days before

Give the reason I gave and no other, and state the old and new price as plain figures, because customers accept a clear increase more readily than a vague one. Apologize at most once and make no promise about future prices. If the notice goes out later than my contract or notice terms allow, say so at the top of your answer.

Success means the new price and the effective date are in the first two sentences, every offer is one I listed, and a customer could not finish the notice unsure what they will pay.

Match the tone I specified above exactly; where I gave none, write plainly and warmly, the way a good operator talks to a customer: no corporate filler, no hedging phrases.

Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response, every section filled in, nothing deferred to a follow-up.

If a required input is missing, ask for it once before starting; otherwise proceed and label any assumption you made.

Notes: R54 build; tuned to vendor prompting guidance