Returns & Refund Policy Generator

Act as an e-commerce operations specialist. Write a returns and refund policy.

Business: [NAME] — [WHAT YOU SELL] · product type [PHYSICAL/DIGITAL/SERVICES] · average order $[AMOUNT] · stance [CAN BE GENEROUS / NEED GUARDRAILS] · competitors offer [THEIR POLICIES] · return shipping paid by [WHO]
Where we are based [COUNTRY, AND STATE OR PROVINCE] · where our customers are [COUNTRIES OR STATES WE SELL TO]

Cover: return window with a one-line reason · eligible items and condition · non-returnable exclusions · step-by-step return process · refund timing and method · exchanges · damaged items (fast track) · late returns · international orders · contact.

Use "you/we" language and scannable headers. End with an AI-drafted disclaimer.

Return and refund rights differ by country and state, so fit the policy to the places I named. Mark each clause that depends on local consumer law with "(legal review)", and just before the disclaimer list the marked clauses with the place each one depends on.

Success means the policy is at least as clear as the competitor policies I described, and the return window and shipping terms match my stated stance.

Match the tone I specified above exactly; where I gave none, write plainly and warmly, the way a good operator talks to a customer — no corporate filler, no hedging phrases.

Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response — every section filled in, nothing deferred to a follow-up.

If a required input is missing, ask for it once before starting; otherwise proceed and label any assumption you made.

Notes: R40 refresh; tuned to vendor prompting guidance