Rippling
SMBs scaling quickly who want payroll, HR, and app provisioning unified
Onboards a new employee across payroll, benefits, and software access in 90 seconds.
Very small teams — overkill and expensive for under 10 employees
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FIRST-HAND READS
What people reported, in their own words. Every line links to where it was said.
“The slowness and bloat of Rippling with wild, fever dream interaction models and workflows that frustrate and confound.”
NEGATIVE · performance · Hacker News · 2026-06-04
“Rippling does not ensure HSA contributions from your paycheck and deposits into the HSA actually match, leading to a situation where you may have money withheld from your paycheck that doesn't actually get deposited into your HSA”
NEGATIVE · reliability · Hacker News · 2026-01-23
“a huge company like Rippling didn't offer to help financially”
NEGATIVE · support · Reddit · 2025-05-10
“I don't like the Rippling product and I may change jobs because of this incident.”
NEGATIVE · reliability · Reddit · 2025-05-10
“we simply use Rippling's LMS to do the usual trainings (harrassment, bullying, code of conduct etc etc)”
MIXED · features · Reddit · 2025-03-25
“AVOID RIPPLING at all costs. We have been with them for a few years (around 20-25 employees spread across a few states) and it's just gone downhill every year since we signed the contract.”
NEGATIVE · support · Reddit · 2025-03-05
“STAY AWAY FROM RIPPLING! We've been with them since 2022 and I would definitely not recommend.”
NEGATIVE · support · Reddit · 2025-02-28
“Rippling is a lot more user friendly and intuitive, and the inventory management is integrated into the HR piece”
MIXED · ease of use · Reddit · 2025-02-14
“They (Rippling) have terrible support, we had a new account rep ever 6 weeks, and they always seemed like they were new to being an account executive. Very junior level stuff.”
NEGATIVE · support · Reddit · 2025-02-14
“really impressed with Rippling two years ago because of its HR features”
MIXED · features · Reddit · 2025-02-13
“You can do a lot of automated onboarding just with something like Rippling. It'll provision your users”
MIXED · features · Reddit · 2025-02-12
“Rippling has been the best all-in-one solution for us—it handles payroll, time tracking, and even benefits without too much hassle. The automation is solid, and it integrates well with other tools we use.”
POSITIVE · features · Reddit · 2025-02-03
“Rippling handles all the HR paperwork. The site gives them tasks they need to complete and done.”
POSITIVE · ease of use · Reddit · 2024-12-01
“highly recommend Rippling otherwise. I'm pretty impressed with Rippling all around. It's quite powerful & flexible; we've barely scratched the surface of their features and functionality. Their customer service is great.”
POSITIVE · features · Reddit · 2024-11-23
“Avoid Rippling at all costs. I've never encountered a worse company. The salesperson outright lied to us—so blatantly that I was able to prove it and secure a few months of reimbursement. Their support team is clueless, often responding to clear issues (with screenshots provided) by saying they need to "look into it further." Their proposed solutions? Convoluted workarounds that barely address basic problems.”
NEGATIVE · support · Reddit · 2024-11-23
“switched to Rippling and have been loving it. They have a great implementation team and everything transferred smoothly. The system is very user friendly for goal setting/level organization. I also find their backend payroll system very easy to use!”
POSITIVE · ease of use · Reddit · 2024-11-22
“My rippling login is the same, but I now have a menu option to "switch accounts," which lists both companies as options. They appear to autofill personal information, but not employment information; my DOB, SSN, direct deposit, emergency contact all came over.”
POSITIVE · features · Reddit · 2024-11-18
“Rippling is a pleasure to work with for small-mid market clients. My clients appreciate them as do I for the most part.”
POSITIVE · Reddit · 2024-11-07
“I loved rippling. It did everything we needed to do from the HR side and integrated with Lever for the TA side. Rippling's customer service was always top notch as well”
POSITIVE · features · Reddit · 2024-10-24
“Rippling offers a sleek, all-in-one platform that beautifully integrates HR and IT tasks”
MIXED · features · Reddit · 2024-10-08
“Rippling has been very easy to learn and deploy without need any real specialized knowledge. Their customer support is very good - super fast to respond and most answers are complete”
POSITIVE · ease of use · Reddit · 2024-07-30
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