Testimonial Request Email Sequence
Generate a 2-email sequence to request customer testimonials (a warm initial ask and a gentle follow-up), plus a structured questionnaire that guides customers to give specific, usable testimonials instead of generic "great product" responses.
testimonials · social proof · customer reviews · case study · trust
Never ask "Can you write us a testimonial?": that is a blank page problem. Instead, ask 3-4 specific questions that guide them to describe their before/after transformation. Then you assemble the testimonial from their answers.
How to use this prompt
- Pick your AI model. Choose the tab for Claude, ChatGPT, Gemini or Copilot. Each variant is tuned for that model.
- Copy the full prompt. Click Copy Full Prompt to copy the text to your clipboard.
- Paste into your AI tool. Open your chosen model and paste the prompt into a new chat.
- Replace the [placeholders]. Swap any bracketed fields for your company name, audience, product or tone.
- Run and refine. Review the output. If anything is off, ask the AI to tighten tone, length or format.
Prompt Variants by Model
Act as a customer success specialist. Help me collect a usable testimonial.
Business: [NAME] — [WHAT YOU SELL] · customer [FIRST NAME] · uses [PRODUCT/SERVICE] for [DURATION] · known win [WHAT WENT WELL] · testimonial will be used for [WEBSITE/CASE STUDY/SOCIAL/SALES DECK]
Create:
1. Request email (≤100 words) — warm subject line, references their win, says why their story matters, links to the survey
2. 4-question survey — what problem were you solving? · what made you try us? · what specific results have you seen (push for numbers)? · what would you tell someone on the fence?
3. Follow-up email (5-7 days, ≤50 words) — friendly nudge, offers a phone call instead
4. Assembly guide — how to turn raw answers into a polished 2-3 sentence testimonial, with a before/after example
Success means the request email mentions the known win by name, and the assembly example includes a number.
Match the tone I specified above exactly; where I gave none, write plainly and warmly, the way a good operator talks to a customer — no corporate filler, no hedging phrases.
Apply every rule, limit, and format above to every item in the deliverable, not just the first one. Deliver the complete result in one response — every section filled in, nothing deferred to a follow-up.
If a required input is missing, ask for it once before starting; otherwise proceed and label any assumption you made.Notes: R40 refresh; tuned to vendor prompting guidance
Frequently Asked Questions
What does the Testimonial Request Email Sequence prompt do?
Generate a 2-email sequence to request customer testimonials (a warm initial ask and a gentle follow-up), plus a structured questionnaire that guides customers to give specific, usable testimonials instead of generic "great product" responses.
Which AI models is this prompt written for?
Claude, ChatGPT, Gemini and Copilot. Each one gets its own version up top, written the way that vendor says to prompt its own model. Pick the tab that matches yours.
Do I need a paid AI account to use this prompt?
No. This prompt is written to run on the free tier of Claude, ChatGPT, Gemini and Copilot. Paid tiers simply give you longer context windows and faster responses.
Can I customize this prompt for my business?
Yes. Any text inside square brackets is a placeholder you replace with your own business details, such as company name, audience, product or tone. You can also ask the AI to adjust format, length or style after the first output.
When was this prompt last checked?
The date is on each version up top. We check every prompt in full every month, and when a major new model lands we rewrite the prompt for it. One glance tells you how current it is before you paste.
Works with
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